Get Ready For Christmas!

Returns Policy & Terms and Conditions

Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund.

We do not pay for the return postage charges and cannot be held responsible for items that do not reach us.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached. 

Several types of goods are exempt from being returned. Hair Accessories, Socks, Tights, Swimming Costumes and christening knickers due to reasons of hygiene and bespoke made to order items from Angels and Fishes.

To complete your return, we require a receipt or proof of purchase.  

You will receive your refund credit or exchange order within 5 working days of us receiving the goods. Your refund will exclude the original shipping costs.

 

 

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded a exchange will be offered within 14 days as per policy.

Terms and Conditions 

Privacy Policy: If you are have clicked that you are happy to receive marketing then we will send adhoc marketing emails/texts including special offers etc.  You can unsubscribe at any time.  We do not sell your details to other company’s. 

 

Incorrect pricing. Due to the sometimes volatile market for products, sometimes there are major fluctuations in price. Therefore, we reserve the right to remove any item from any order and provide a full refund to the customer for that item, alternativly we do give the option to pay the difference if the item is still somthing you would like.

 

 

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.